Full Portfolio Review & 2026 Strategy Planning
December 15-16, 2025 | Atlanta, GA
Clear definitions ensure consistent communication across our organization. This page clarifies the distinction between Services and Offers as used in our portfolio discussions.
Services describe what we do - our organizational capabilities and practice areas.
Offers describe what we sell - packaged, market-ready solutions with defined value propositions.
A broad capability area or practice discipline that describes our organizational expertise and capacity to deliver value.
A packaged, market-ready solution that addresses specific client challenges with a defined scope, value proposition, and commercial model.
Our organizational building blocks
Market-ready packages
A single Offer typically combines multiple Services. For example, our Tech Modernization offer draws on Program Management, Change Management, and Process Optimization services.
Conversely, a single Service may contribute to multiple Offers. Our Change Management service is a component of Tech Modernization, PMI, and AI Deployment offers.
This section illustrates how our foundational Services (capabilities) expand into and contribute to multiple packaged Offers (solutions). Understanding this mapping helps clarify why the same team members may contribute across different go-to-market initiatives.
The table below shows the complete mapping of how each Service contributes to various Offers in our portfolio.
| Service (Capability) | Offers It Contributes To | Role in Offer |
|---|---|---|
| Change Management | Tech Modernization PMI AI Deployment Workforce Operating Model | Stakeholder alignment, adoption strategy, communication, training, resistance management |
| Program & Project Management | Tech Modernization PMI AI Deployment Process Optimization Strategic Portfolio Mgmt | Program governance, delivery oversight, risk management, stakeholder reporting, milestone tracking |
| Business Analysis | Tech Modernization Data Management Process Optimization AI Deployment | Requirements elicitation, process documentation, gap analysis, solution design support |
| Process Optimization | Supply Chain Tech Modernization Operating Model Data Management | Process mapping, efficiency analysis, automation opportunity identification, workflow redesign |
| Operating Model & Org Design | PMI Tech Modernization AI Deployment Workforce | Organization structure, governance design, role definition, operating model blueprint |
| Business Agility & Product | Tech Modernization AI Deployment Data Management | Agile transformation, product management, DevOps enablement, iterative delivery |
| NextGen Testing Services | Tech Modernization AI Deployment Data Management | Quality assurance strategy, test automation, performance testing, AI-assisted QA |
| Strategic Portfolio Management | Tech Modernization PMI AI Deployment | Initiative prioritization, resource allocation, portfolio governance, investment optimization |
Our Tech Modernization Transformation Management offer combines capabilities from multiple services:
This multi-service composition is why cross-functional teams are assembled for each engagement, drawing practitioners from multiple service lines.
Our established capability areas that form the foundation of our consulting practice. These represent our organizational structure and talent development paths.
Emerging market-ready solutions that package our capabilities to address specific client needs. These are candidates for focused go-to-market campaigns.
| Aspect | Service | Offer |
|---|---|---|
| Orientation | Internal capability | External market solution |
| Question Answered | "What can we do?" | "What do we sell?" |
| Scope | Broad and flexible | Defined and packaged |
| Pricing | Rate-based (T&M) | Solution-based (fixed, outcome) |
| Sales Materials | Capability decks | One-pagers, ROI calculators, case studies |
| Lifecycle | Relatively stable | Evolves with market demand |
| Governance | Practice leadership | Offer owners + RACI |